Terms of use

Welcome to www.oddprints.com (the 'Site') and services offered by OddPrints (the 'Service'). Please read these terms carefully before using the Site and its Services.

The term 'OddPrints Ltd' or 'our' or 'us' or 'we' refers to the owner of the Site and Service whose registered office is Runway East, 1 Victoria Street, Bristol BS1 6AA. Our company is registered in England with the company number 10164169.

The term 'you' or 'user' refers to you the user or viewer of our Site and Service.

If you continue to browse and use this Site and Service, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern OddPrints Ltd's relationship with you in relation to this Site and Service. If you disagree with any part of these terms and conditions, please do not use our Site or Service.

1. General

The use of this Site is subject to the following terms of use:

1.1. The content of the pages of this Site is for your general information and use only. It is subject to change without notice.

1.2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

1.3. Your use of any information or materials on this Site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Site meet your specific requirements.

1.4. This Site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

1.5. All trademarks reproduced in this Site, which are not the property of, or licensed to the operator, are acknowledged on the Site.

1.6. Unauthorised use of this Site may give rise to a claim for damages and/or be a criminal offence.

1.7. Your use of this the Site and any dispute arising out of such use of the Site is subject to the laws of England, Northern Ireland, Scotland and Wales.

2. Your content

2.1. We may publish, check, edit or remove all or part of the comments or other material which you submit to us ('Your Content'), at our sole discretion. We are not obliged to do any of these things and we may not.

2.2. You retain any copyright you may have in Your Content. By submitting material to us, you grant us a royalty-free, perpetual, irrevocable, non-exclusive worldwide licence to use, copy, edit, adapt, publish, translate, create derivative works from, make available, communicate and distribute Your Content (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed. By submitting Your Content, you warrant that you have the right to grant this licence. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you constitutes a violation of their intellectual property rights, or of their right to privacy.

2.3. To the extent permitted by law, you waive your moral rights (e.g. the right to be identified as author or to object to derogatory treatment) in Your Content. This clause means, for example (without limitation), that we can:

• Remove Your Content, even if you have not breached these Terms
• Use all or part of Your Content in promoting our services (e.g. we may use a screenshot including your comments in our advertising)
• Edit your Content, which may result in a part of it being modified and displayed.

2.4. Please note that we do not check, monitor, moderate or even see all the comments and other material submitted to us.

3. Conditions of the service

3.1 Placing an order

• An order is placed on the site by pressing the Place Order button at the end of the checkout process.
• By confirming your order, you are agreeing to purchase the prints that you have selected
• At this point, we take payment for your order by means of your nominated Payment Method.
• We will send to you a “Thanks for your order” email and detail production timescales and shipping timescales plus tax if applicable
• When the order is shipped to you, we will send you a “dispatch” email

3.2 Cancellation of your order

• As all orders are personalised i.e. contain your own images, orders cannot be cancelled once they have the status "Submitted to Lab".
• A 30 minute window is provided between placing the order and submitting the order when the customer can cancel their order. This can be done via the order page.
• If cancelled, you will receive a Order Cancelled email and you will be refunded in full.

3.3. You must not submit any material to our Site that:

• is defamatory, malicious, threatening, false, misleading, offensive, abusive, discriminatory, harassing, blasphemous or racist,
• is indecent, obscene or of a sexual nature,
• is a breach of confidentiality or someone's privacy;
• could encourage violence or racial or religious hatred;
• infringes any intellectual property rights, such as copyright and trade marks. This means generally that you must own the rights in everything you submit or must obtain permission from the rights owner to submit the material;
• advertises any product or services without our prior permission;

3.4. You must not re-submit content which you are aware has been removed.

3.5 If you violate any points in 3.3 / 3.4 we have the right to cancel your order.

This list is not exhaustive and may be amended by OddPrints Ltd from time to time.

4. Modifications to the service

4.1 OddPrints Ltd reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Prices of all Services are subject to change. OddPrints Ltd shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

5. Limitation of liability

5.1. The information contained in this Site is for general information purposes only. The information is provided by OddPrints Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

5.2. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Site.

5.3. Every effort is made to keep the Site up and running smoothly. Due to the nature of software we cannot guarantee the Site or any individual feature of the Site will be error free, available all the time and/or free from viruses. OddPrints Ltd takes no responsibility for, and will not be liable for, the Site being temporarily unavailable due to technical issues beyond our control.

6. Third party content

6.1. We are not liable or responsible for the third party content on this Site. Third party content includes, for example, the content of advertisements.

6.2. Where this Site contains links to other sites and resources, which are provided by third parties, these links and resources are provided for your information only and you access them at your own risk. We are not liable or responsible for the content of third party sites or resources.

6.3. Through this Site you are able to link to other websites which are not under the control of OddPrints Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

7. Intellectual property

7.1 This Site and its content is copyright of OddPrints Ltd - © OddPrints Ltd 2024. All rights reserved.

7.2. You acknowledge that OddPrints Ltd or third parties own all right, title and interest in and to the Site, portions thereof, or software or content provided through or in conjunction with the Site, including without limitation all intellectual property rights. Except for the Apache license v2.0, all rights in and to the Site are reserved, and no implied licenses are granted by OddPrints Ltd.

7.3. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

8. Discount & offers

8.1 From time to time we offer discounts via the website and/or links on social media.

8.2 Percentage discounts are calculated based on the value of prints only and does not include shipping.

8.3 A discount cannot be used in conjuntion with any other special offers or promotions

8.4 Shipping discount only applies if no other discount is being used.

8.5 Free shipping offers apply to the cheapest Standard shipping cost only.

9. Breaches of these terms

9.1. If you see something which you reasonably believe breaches these Terms please contact us at support@oddprints.com.

10. Competitions - Terms & Conditions that apply to all Competitions

10.1. Data Protection and Publicity

1.1. You consent to your surname and basic information about you being disclosed on OddPrints channels or other media if you win any Prizes under the Offer.

1.2. Any personal data relating to participants will be used solely in accordance with current UK data protection legislation. By entering the Offer, you agree that OddPrints may contact you in relation to the Offer.

1.3. Offer winners may be contacted by OddPrints. You must provide accurate contact details on notification if necessary.

1.4. OddPrints reserve the right to reference the name of chosen entrants, and share entrants’ project photos or reels/videos, for publicity on all their social media channels, marketing or promotional material without additional compensation or prior notice to the winners. In entering the Offer all participants consent to such use.

10.2. Offer Rules

2.1. The Offer will be run by and prizes will be awarded by OddPrints.

2.2. We reserve the right to suspend or terminate your access to OddPrints website and services, and to refuse entry into the Offer.

2.3. We reserve the right to change the Offer rules and these Terms and Conditions from time to time. If we do so, we will always have the most up to date terms and conditions on the website and in the case of a discrepancy between these terms and conditions and those on the website, the website terms and conditions will apply. Your continued use of the website will constitute your acceptance of the new rules and/or Terms and Conditions.

2.4. All intellectual property rights in the images and materials on the website, and used in the services provided by OddPrints and no person may make any use of them without OddPrints express permission.

10.3 Liability and Indemnities

3.1. Except in the case of death or personal injury arising from its negligence, or in respect of fraud, and so far as is permitted by law, OddPrints exclude responsibility and all liabilities, whether direct or indirect, arising from:

3.1.1. any postponement or cancellation of the competition;

3.1.2. any changes to, supply of or use of the prizes; and

3.1.3. any act or default of any supplier, which are beyond OddPrints reasonable control.

3.2. OddPrints does not accept responsibility for any liability arising from technical incompatibility, problems relating to the internet, or technical difficulties of any kind.

3.3. OddPrints shall not be liable, whether in tort, contract, misrepresentation or otherwise for loss of profits, loss of anticipated savings, loss of goods, loss of use, loss or corruption of data or information, or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.

10.4. Jurisdiction

4.1. The Offer and these Terms and Conditions are governed by English Law. England & Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions.

11. ‘Share your Creation/Project’ for a £20 / $20 voucher - Terms & Conditions

As well as those in 10.1 to 10.4:

11.1 How to Enter

1.1. To join in the Offer enter via:

1.1.1 Instagram: Entrants post a good quality, creative photo or reel of their completed photo project on their Instagram page or as a story, and they must tag @oddprints.

1.1.2 Facebook: Entrants post a good quality, creative photo or reel of their completed photo project on their Facebook page, and they must tag @oddprints

1.1.3 Twitter: Entrants post a good quality, creative photo or video of their completed photo project on their Twitter page, and they must tag @oddprints

1.2. All completed photo projects must include photos printed using the OddPrints website. This will be checked and verified by OddPrints.

1.3. OddPrints will select photos shared by entrants based on creativity and quality, and will not share all photos entered on their social media pages.

11.2. When to Enter and Who can Enter

2.1. The Offer opens on Monday 1st March 2021 and is ongoing until OddPrints decides to close the Offer.

2.2. Entrants can enter at any point between these dates.

2.3. Entrants can enter more than once with photos of different projects.

2.4. The Offer is open to everyone resident in the UK, USA and Australia only, and must be aged over 18 (excluding employees and agents of OddPrints and anyone professionally connected with the administration of the Offer).

2.5 Automated or bulk entries from third parties will be disqualified.

11.3. Prizes

3.1 The prize for entrants whose photos are chosen and shared to OddPrints social media pages will be a £20 GBP or £20 USD or $20 AUD OR $20 CAD OddPrints Voucher to spend on prints.

3.2. The Prizes are as stated and they cannot be sold or exchanged for cash, goods or services.

3.3. The voucher can be applied to the full costs of prints plus shipping.

12. Autumn Discount 2024

As well as those in section 8 above:

12.1 Subscriber 25% discount

1.1. If you are a subscriber to our newsletter prior to 2nd November you will receive an email with a link for 25% off prints which is valid between 2nd November and 9th November 2024. This must be clicked for the discount to be applied at checkout.

1.2. Minimum spend of £5 / $5 for the discount to be applied.

1.3. Applies to any type of shipping.

1.4 To subscribe to the newsletter click here

12.2 General 20% discount

2.1. A general discount of 20% off will be available to anyone who uses the discount link between 9th November and 13th November 2024. This must be clicked for the discount to be applied at checkout.

2.2. Minimum spend of £5 / $5 for the discount to be applied.

2.3. Applies to standard shipping orders only.

Last updated: 31 OCTOBER 2024